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Asia Tour Deals

Cancellation Policy

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Cancellation Policy

We sincerely regret any decision to cancel your trip, but we understand that there are often valid reasons beyond your control.

CANCELLATION & REFUND

Cancellation by You

You are free to cancel your booking at any time, but the request must be submitted to Asia Tour Deals in writing. The cancellation will only be valid once we have received your written notice, and it will take effect from that date.

Please note that once deposits have been paid, they are non-refundable. Additional cancellation fees, as detailed below, will also apply. We strongly recommend that you purchase suitable travel insurance with cancellation coverage at the time of booking.

For groups of 1 to 8 people:

  • More than 21 days before departure: The deposit (30% of the total tour value) will be retained as an administrative fee for pre-arranged services. Any remaining balance (if applicable) will be valid as a credit for one year (365 days) from the date the deposit was received. This credit can be applied to other tours or services during that time. After one year, the unused amount is forfeited.
  • 7 to 21 days before departure: 50% of the total trip value will be charged.
  • Within 1 to 6 days before departure: 100% of the total trip value will be charged.
  • No-show: 100% of the total trip value will be charged.

For groups of more than 8 people:

  • More than 60 days before departure: The deposit (30% of the total tour value) will be retained as an administrative fee for pre-arranged services. Any remaining balance (if applicable) will be valid as a credit for one year (365 days) from the date the deposit was received. This credit can be applied to other tours or services during that time. After one year, the unused amount is forfeited.
  • 30 to 60 days before departure: Loss of deposit plus any administration fees.
  • 15 to 29 days before departure: 50% of the total booking cost, or the deposit amount (whichever is higher), will be charged.
  • Within 1 to 14 days before departure: 100% of the total booking cost will be charged.
  • No-show: 100% of the total booking cost will be charged.

Additional Notes:

  • Asia Tour Deals will make every effort to recover costs from suppliers and pass them on to the customer, but cancellation charges cannot be waived.
  • Certain arrangements (e.g., flights, rail tickets) may be non-amendable once confirmed. In such cases, any alteration or cancellation could result in a charge of up to 100% of that portion of the arrangements, in addition to the cancellation fees listed above.
  • If one or more members of a group cancel, the per-person cost for those still traveling may increase, and the remaining travelers will be responsible for paying this difference.
  • Other cases may apply depending on the actual booking conditions of suppliers. Our travel consultants will inform you if different terms are imposed.
  • Tailor-made tours may be subject to alternative cancellation policies. Please consult with our travel consultants for specific details.

Cancellation or Modification by Us

Asia Tour Deals always aims to operate tours as advertised. However, because tours are planned months, changes or cancellations may occasionally be necessary. We reserve the right to modify or cancel your booking at any time and will notify you as soon as possible if this occurs.

In the event of a significant modification or cancellation, we will offer you one of the following alternatives, if possible:

  • Services of an equivalent or similar standard (if available)
  • Services of a lower standard, with a refund of the difference in price
  • Full cancellation with a refund of all amounts paid

Once full payment has been made, Asia Tour Deals will only cancel your booking if circumstances beyond our control make it unavoidable. Should such circumstances occur, we will notify you immediately and offer the choice of equivalent services or a full refund of all monies paid. Please note that no additional compensation will be provided beyond the total amount received from you.

Why Choose "Asia Tour Deals"?

Experience the best of your travels with Asia Tour Deals, where each trip is carefully and professionally organized to provide you with a hassle-free vacation.

Book & Travel With Confidence

Flexible and risk-free booking. Booking features are designed to give you confidence when booking.

Locally Based guides

Local guides with extensive knowledge of the terrain. Traveling with us means you are exploring the Real Asia.

Built Support Local Communities

We build strong relationships with the community to make positive and lasting contributions to local socio-economic progress.

Satisfaction Guarantee

We understand that sometimes things may not go as expected, and that's why we offer a guarantee to ensure your complete satisfaction.

Passionate Travel Experts

Our extensive knowledge and experience allow us to provide guidance and recommendations, ensuring your journey is smooth and enjoyable.

Sustainability and Travel

Create trips that meet the needs of tourists while ensuring the conservation and restoration of resources for future tourism development.

Excellent! Clients Testimonials with Asia Tour Deals

4.9 Rating out of 5.0 based on

Asia Tour Deals Tripadvisor Reviews
Testimonial

Regards From Travelers

“Who would have thought that visiting ancient cities in Vietnam could be so fascinating! Our tour guide was funny, kind and extremely helpful, especially in Hanoi. The car was on time, spacious and comfortable. Many thanks to Asia Tour Deals staff for their help!”

Tripadvisor of Asia Tour Deals
Mateo Daniel - United States

Mateo Daniel

United States

“Let me start by saying that I am terrible at writing reviews. However, I know how I feel about this operator, and without them my trip to Laos would not have been the same. My only regret is that I did not have enough time to experience more of this beautiful country.”

Tripadvisor of Asia Tour Deals
Liam Nohkan - Australia

Liam Nohkan

Australia

“From the beginning of our classic tour of Vietnam to the end. They were extremely well organised and communicated. We chose a private tour which gave us more freedom in how much time we spent at each location. Thank you Asia Tour Deals team!”

Tripadvisor of Asia Tour Deals
Jack Michael - Canada

Jack Michael

Canada

“Thank you Asia Tour Deals for designing a perfect itinerary for me and having such a wonderful experience. My favourite stop was when we visit Hue. The Imperial Citadel and Thien Mu Pagoda were really impressive. I highly recommend this tour for anyone love ancient value or great stories of history.”

Tripadvisor of Asia Tour Deals
Giselle - United Kingdom

Giselle

United Kingdom

“The tour was fantastic! It was great to explore the countryside and learn some of the history. The tour had a great balance of physical activity along with breaks for food. Each part of the tour is well worth it, wouldn’t change a thing besides wishing there was more!”

Tripadvisor of Asia Tour Deals
Esperanza - Singapore

Esperanza

Singapore

“Our family had a great time together and we really appreciate this time. Thanks for giving us this great tour to explore Vietnam and have many beautiful memories together. I will come back to this beautiful country soon. Highly recommend this tour!”

Tripadvisor of Asia Tour Deals
Clinton - Canada

Clinton

Canada

“I spent 10 days exploring many beautiful places, the service was ok but I couldn't bear the hot weather in Laos. However, there are many interesting things to explore. Thanks to our tour guide and the Asia Tour Deals team, this was the best trip ever we had!”

Facebook Reviews of Asia Tour Deals
Hypatia - Canada

Hypatia

Canada

“I loved this trip, everything during the trip was great. Your team is so supportive and James was a great tour guide. I had a chance to visit many places in Laos and I took many beautiful pictures. Really appreciate this opportunity.”

Facebook Reviews of Asia Tour Deals
Jena - Australia

Jena

Australia

“Vietnam is such an amazing country; we can't admire enough its nature, culture, and history. Halong Bay, Danang, Ninh Binh and Tam Coc are definite highlights, but equally powerful in different ways were the Cu Chi Tunnels, Hoi An, and Hue’s Imperial City.”

Facebook Reviews of Asia Tour Deals
Carlsahyhello92 - Australia

Carlsahyhello92

Australia

“We had a great experience going to different cities and amazing tourist destinations in Vietnam through this tour. The trip has an excellent itinerary, a knowledgeable tour guide, and fantastic accommodations. Nuly did a good job helping us book everything, making our trip to Vietnam so simple.”

Facebook Reviews of Asia Tour Deals
Nova Tord - Sweden

Nova Tord

Sweden

“I cannot express enough how satisfied I am with the web development services provided by Egens Lab. From the initial consultation to the final delivery, they have exceeded.”

Google Reviews of Asia Tour Deals

May 9, 2023

10.30 PM
Mateo Daniel - Indonesia

Mateo Daniel

Indonesia

“Our guide was amazing! Super accommodating, patient, fun, and knowledgeable. He took us to the best spots and taught us a lot. Although it was crazy hot, he showed us the beauty of Hanoi and other cities. Thank you so much for this enriching experience!”

Google Reviews of Asia Tour Deals
MGabyMP - Chile

MGabyMP

Chile

“Kay put together an amazing itinerary for our group of eight people. He was extremely well organized, and was able to accommodate our changes to the number of people going as well as to the itinerary. Kay also made very good suggestions as to what should be experienced in these destinations.”

Google Reviews of Asia Tour Deals
OntTraveler2 - Croatia

OntTraveler2

Croatia

“I would recommend this trip for my colleagues because it was a nice trip that everyone should take. A really relaxing trip with many interesting activities in peaceful landscapes. The itinerary was detailed too and the service was good.”

Google Reviews of Asia Tour Deals
Drusilla - United States

Drusilla

United States
Ms. Anna - Travel Consultant of Vietnam & Asia Countries

Need Help?

Ms. Anna - Travel Consultant of Vietnam & Asia Countries

Need Help?

Our travel consultants are here to help 7 days a week, 8:30 am-6 pm.